Our Promise

We know that times are uncertain for all our customers and that's why we have put together our Book With Confidence Promise. 
Where you see this logo we will promise the following if your holiday can not go ahead due to FCDO advising against all but essential travel to one or more of your destinations.

1)  Allow a date change on your holiday without any amendment fees. Any increase in holiday price will be added to your balance. Any decrease in holiday price will be deducted. 

2)  Offer a full refund of all monies paid within 14 days of your booking being cancelled. 

Your financial protection is something we take incredibly seriously here at RESFERBER, a trading name of Platinum World Travel Ltd. It's your hard earned cash and all of our travel arrangements are 100% financially protected. 

You need to make sure that when booking travel arrangements with any travel company that you are fully protected and your travel company is fully compliant with the UK package travel regulations for both UK and international travel. Companies can have different types of protection, from bonding to trust accounts.

Platinum World Travel Ltd is an award winning travel agency for our services, holidays we offer and 100% financial protection. Your holiday will be protected either by ATOL if a flight inclusive holiday or by Protected Trust Services for travel arrangements not including flights.

 

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